Contact Information
Address: No.101, Ln. 219, Sec. 2, Heping Rd., Dashe Dist., Kaohsiung City 81542, Taiwan (R.O.C.)
TEL: 886-7-3531512 |
FAX: 886-7-3531532
Email: nhrc@nhrc.com.tw ; nhrc.salesdept@gmail.com
Business hours: Monday - Friday 8:30 - 17:30
Q1.
How to place an order?
■ Domestic customer
(1) For cash on delivery(COD): Select products > register > submit
> receive goods
(2) For bank transfer: Select products > register > submit > receive
payment note > complete payment > receive goods
■ Overseas customer
International bank transfer only: Select products > register > submit > receive payment note > complete payment > receive goods
For IBAN, Swift, etc. please contact us directly.
Q2.
Options for payment?
■ Domestic customer: Cash on delivery or Bank transfer
■ Overseas cusomer: International bank transfer
Customer who chose bank transfer will receive payment notification by email. Please contact us if you do not receive the email within three days.
Q3.
Can I change or cancel my order after I submit?
Q4.
When will I receive my order?
Q5.
Do products have warranty period /trial period?
Warranties (6 months) are only offered on suspension and exhaust systems.
*Unfortunately we cannot offer the 7-day grace period on special offer items and to overseas customers.
Q6.
How do I calculate the cost of delivery charge?
(1) In-store pickup: Free of charge
(2) Free of charge for orders more than 3000 NTD.
Orders less than 3000 NTD will be charged a flat 150 NTD delivery fee.
Overseas customer: The shipping rates depends on the weight and the dimension of the package, and on the country of destination.